Our staff at Sonray are deeply committed to the long-term success of our business. Our employees are honest, loyal, reliable, and look at the big picture. We strive to go above and beyond the expectations of our customers and suppliers. And we always do. Sonray has been in business since 1977 and by keeping it in the family we know there is one thing that won’t ever change: our level of superior service and our commitment to you.
PROUD OF OUR PRODUCTS
Sonray strives to select and supply only the very best quality products, regardless of the brand. If we didn’t believe in the brands we supply, we wouldn’t supply them. You will find all of our featured brands in our own homes.
NOT YOUR AVERAGE WAREHOUSE
Sonray is proud to be a federally recognized HACCP facility since 2006. HACCP stands for “Hazard Analysis and Critical Control Points”, an initiative from the Government of Canada to ensure safety of food supply, protection of the environment, and safe contribution to the health of Canadians. We hold our HACCP certification as an effective and rational means of assuring food safety from harvest to consumption. Preventing problems from occurring is the paramount goal underlying our HACCP system an although this is by no means required for our company, but it makes us unique, safe and most importantly, accountable.
We implement these strict, federally audited by the Canadian Food Inspection Agency (CFIA), guidelines for the peace of mind of our employees, our clients and of course, all consumers.
ON TIME IN FULL (OTIF)
Sonray knows how tight the appointment windows are for deliveries. So we understand the importance of shipping on time. Known in the industry for having a tightly run organization, missing a time slot is never an option. As regulated by Sonray, and enforced by HACCP, all our carriers must be top-notch vehicles. As a proud member of the CHEP program, which regulates an international standard on all warehouse boards, every inbound and outbound truck is inspected or denied before carrying our products.
We know the grocery industry in and out, backwards and forwards, every which way! Which is why we strictly practice and execute our On Time In Full policy. All orders are processed in a timely manner, shipped fast and delivered on time and in good condition - every time.